Client Retention Strategy Ppt Presentation A presentation on Customer Retention Strategy in Education on authorSTREAM. Customer Retention Strategy. Uploaded from authorPOINT lite. Replace PowerPoint. Download as. PPT. Flash File. Presentation Description basic retention strategy rule:-Put yourself in customer shoes -The client retention process begins with the first contact…before they are even a client :Basic retention strategy rule:-Put yourself in customer. In step with Jamier L. Scott., “Client service is a series of activities designed to enhance the extent of customer satisfaction - that is, the feeling that a product or service has met the client expectation." Its importance varies by product, trade and client; defective or broken merchandise can be exchanged/swapped, often solely with a receipt and at intervals a specified time frame.
Retail stores can typically have a desk or counter dedicated to addressing returns, exchanges and complaints, or will perform connected functions at the purpose of sale. A presentation on Customer Retention in Entertainment on authorSTREAM. Client Retention and Presentation Description a whole client retention plan Strategies of retention Recruit right ones to start out with Communicate with them and reward them Sell them a second product Get them to become multi channel Evaluation of Retention Programs which helps keep customers coming back for more product and services.
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